The automation of social and work processes is increasing every day. Catering establishments do not stand aside, this is especially noticeable when looking at the work of actively growing private fast food chains and canteens of large enterprises.
The specifics of production and a sufficient amount of funds allocated to streamline the work of staff are crucial in the idea of reducing the loss of staff time and achieving high standards of customer service.
Automation of any of the establishments, whether it is a canteen or, will help solve several perennial problems of catering:
But the most important condition, both for canteens (school and factory) and for fast-food enterprises, is the speed of customer service, because this capacity determines the throughput, and ultimately the company's profit.
In the case of canteens, this is also a high-quality and error-free system of working with food stamps, calculating the necessary subsidies and special food. Naturally, a huge responsibility falls on the shoulders of accounting, and to whom, if not to it, the automation of production is most beneficial.
A complete integrated automation cannot be imagined without a wide range of electronic trading equipment, such as:
Extended terminal - cashier's workplace in canteens and fast-food establishments consists of up to five modules (cashier’s monitor, specialized keyboard with magnetic card reader, fiscal registrar and cash drawer) connected to a common system, the center of which is system unit.
Poster is an effective solution for cafes, restaurants, pubs and fast food establishments. It is easy and pleasant to work with this application, and training takes only 15 minutes!
Do you want to compile tax and accounting reports of a restaurant in one program and simplify these processes as much as possible? Install a program that is designed specifically for this! Take a look at us, we will prompt the name
Looking for a modern and affordable system to automate your restaurant, but to no avail? Do not despair, we can help!
Do you want to improve and automate the work of your restaurant as much as possible, but you are lost in the variety of programs and utilities? Visit our website, we will help you make the right choice.
Although it seems to many novice restaurateurs that for the spectacular work of their establishment a pretty sweet smile of a waitress and a notebook is in her hands, in fact, this is a cruel fallacy that many of their lost business have. Modern establishments are aimed at obtaining a result - big profits and use for this a variety of methods: excellent cozy design, quality cuisine, delicious menu, wide advertising, well-trained and sociable waiters and, of course, the most modern means to tie it all together . It is this function that bears the full automation of the process of communication with the client and the staff of the institution.
Technique in the work of the waiter allows you to:
Technique in the work of the administrator is:
Oddly enough, the difficulties in introducing new methods of work are by no means technical, but human inertia.
From the head:
Manager:
Staff:
The advantages of turnkey solutions for enterprises with large staff, complex settlement system and high customer traffic are obvious:
The disadvantages of industrial automation include the high cost of equipment, software and installation work.
Privacy agreement
and processing of personal data
1. General Provisions
1.1.The present agreement on confidentiality and personal data processing (hereinafter - the Agreement) is accepted freely and by our own will, applies to all information that Inseils Rus LLC and / or its affiliates, including all persons in the same group as LLC “Inseils Rus” (including “EKAM Service” LLC) can get about the User during his use of any of the sites, services, services, computer programs, products or services of “Inlays Rus Rus” LLC (hereinafter referred to as Services) and During the execution of Inseils Rus LLC any agreements and agreements with the User. The consent of the User to the Agreement, expressed by him in the framework of relations with one of the listed persons, applies to all other listed persons.
1.2. Use of the Services means the agreement of the User with this Agreement and the conditions specified therein; in case of disagreement with these terms, the User must refrain from using the Services.
Insales - Limited Liability Company Inseyls Rus, BIN 1117746506514, TIN 7714843760, KPP 771401001, registered at: 125319, Moscow, Akademik Ilyushin St., 4, block 1, office 11 (hereinafter referred to as "Inceyls" ), on the one hand, and
"User" -
or an individual who has legal capacity and is recognized as a participant in civil legal relations in accordance with the legislation of the Russian Federation;
or a legal entity registered in accordance with the laws of the state of which such person is a resident;
or an individual entrepreneur registered in accordance with the laws of the state whose resident is such a person;
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2.3.The obligation to keep confidential information confidential is valid within the term of this Agreement, the license agreement for computer programs dated December 01, 2016, the agreement for accession to the license agreement for computer programs, agency and other agreements and for five years after termination their actions, unless otherwise specified by the Parties.
(a) if the information provided has become publicly available without violating the obligations of one of the Parties;
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2.7.Insels has the right to make changes to this Agreement. When making changes in the current edition, the date of the last update is indicated. The new version of the Agreement shall enter into force from the moment of its publication, unless otherwise provided by the new version of the Agreement.
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The user has the right to refuse to receive the above information, by notifying in writing to the email address of Inseyls -.
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2.11. The user is solely responsible for the security of the means chosen by him for access to the account, and also ensures their confidentiality on their own. The User is solely responsible for all actions (as well as their consequences) within or using the Services under the User’s account, including cases when the User voluntarily transfers data to the User’s account to third parties under any conditions (including under agreements or agreements) . At the same time, all actions within the framework or using the Services under the User’s account are deemed to be performed by the User, except for cases when the User has notified Inseyls of unauthorized access to the Services using the User’s account and / or any violation (suspicion of violation) of their privacy means of access to the account.
2.12. The User is obliged to immediately notify Inceales of any unauthorized (not allowed by the User) access to the Services using the User's account and / or any violation (suspicion of violation) of the confidentiality of his account access funds. For security reasons, the User is obliged to independently carry out a secure shutdown of work under his account after the end of each session of work with the Services. Inseils is not responsible for the possible loss or damage to data, as well as other consequences of any nature that may occur due to the violation by the User of the provisions of this part of the Agreement.
3. Responsibilities of the Parties
3.1. A Party that has violated obligations under the Agreement in relation to the protection of confidential information transmitted under the Agreement is obliged to compensate, upon the request of the affected Party, the actual damage caused by such a violation of the terms of the Agreement in accordance with the current legislation of the Russian Federation.
3.2. Damage recovery does not cease the obligations of the violating Party for the proper performance of obligations under the Agreement.
4. Other provisions
4.1.All notices, requests, requirements and other correspondence within the framework of this Agreement, including those containing confidential information, must be in writing and delivered personally or via courier, or sent by e-mail to the addresses specified in the computer software license agreement dated 01.12.2016, the contract of accession to the license agreement for computer programs and in this Agreement or other addresses that may be further specified in writing by the Party.
4.2. If one or more terms (conditions) of this Agreement are or become invalid, this cannot serve as a reason for termination of other terms (conditions).
4.3. The law of the Russian Federation is applicable to this Agreement and the relationship between the User and Inseyls arising in connection with the application of the Agreement.
4.3.All suggestions or questions regarding this Agreement may be sent by the User to the Inseiles Customer Support Service or to the postal address: 107078, Moscow, ul. Novoryazanskaya, 18, pp. 11-12 Business-center "Stendhal" Inseyls Rus LLC.
Publication date: 12/01/2016
Full name in Russian:
Limited Liability Company "Insails Rus"
Abbreviated name in Russian:
LLC Inseyls Rus
Name in English:
InSales Rus Limited Liability Company (InSales Rus LLC)
Legal address:
125319, Moscow, st. Academician Ilyushin, 4, block 1, office 11
Mailing address:
107078, Moscow, st. Novoryazanskaya, 18, p. 11-12, business center "Stendhal"
INN: 7714843760 Transmission: 771401001
Bank details:
Cloud offices for cafes and restaurants with every goth gaining more and more popularity. The owners of the food service appreciated the new IT-development, in which there is practically no need to invest their money. All expenditure on the creation, promotion, improvement of the system is the developer. Users need only to register and pay "rent" for using the common system.
Meanwhile, cloud offices, make the work of cafes, restaurants, fast-food establishments more perfect. The automated level not only speeds up the service, but also allows you to cut, create reports, monitor the business, being far from the institution.
We offer you the TOP-10 cloud offices, which have already become popular with restaurateurs, owners of Russian catering.
Cost - 1500r. per month or 15 000. - one-time payment for the entire period of use of the program.
This is the main software provider for our country. It works mainly in the catering industry, cafes, bars, restaurants, as well as entertainment.
To start working with the program, it is enough to purchase a license and an electronic device that works on the Android platform. The program interface is clear to everyone, even if a person has never worked with a similar system before, he can easily figure it out. Immediately after purchasing and installing the program, you can start working with it. With the help of tillypad.ru, you can not only serve guests, fix orders, but also prepare reports, create a loyalty program, and also motivate employees, who after each order will see their individual results. The IT team is working on data security. Round-the-clock support system allows you to quickly resolve issues of data entry correctness, information integrity and other technical support nuances.
Cost - from 1120r. up to 9 680r.
This program ranks second in popularity due to ease of installation and operation. It can be used on mobile devices, tablets Windows, Android, iPad. An interesting fact is that initially the application was created by the owners of restaurants exclusively for personal use. Later it was open to all who wished. There is a separate application for business executives - Poster Boss. You can install the application on any mobile device, then make accounting. The program can be used not only in the process of work stationary, but also a mobile point. For example, if you are working at a festival, a presentation, in an open area where there is no access to stationary devices, the use of joinposter.com is permissible.
Cost - from 22 dollars (per month), from 228 dollars (per year).
The program was created by the owners of pubs and restaurants, who are well aware of all the nuances, "pitfalls" of the catering system. This system can be configured, both for work in a stationary, fashionable restaurant, and in fast food, where the order is formed by the manager, who is behind the bar. Functional POS Sector each director of the institution, the manager can customize and rework for themselves. In turn, the administrator of the institution has access to all functions. He can add information about the arrival, consumption, goods in stock. Send reports to the accounting department, set up the program for discounts, discount programs, etc. in the institution. Business owners have access to a separate part of the application where all the information is accumulated. Waiters have the opportunity to use mobile applications, which significantly reduce the processing of applications.
Cost - from 2290r. per month
The program has gained its popularity due to its relatively affordable price, which already includes technical support. All information from customers is stored on the cloud, which is securely protected from hacking by system administrators. Cash registers can work as with the Internet (then information is directly transferred to the cloud) or autonomously. In this case, the information is accumulated locally and will be sent to a common center when receiving an Internet connection.
With the growth of business, you do not need to transfer information from one platform to another. Enough to purchase advanced features. All previously entered data will be automatically transferred to it.
Cost - from 23 300 rub.
Cloud ticket office for owners of bars, cafes, restaurants has a user-friendly interface. It can be used together with a barcode scanner, information from which is entered directly into the system, or separately. The product works autonomously from the Internet up to 14 hours. There is a program for employees, as well as for accounting, management. Direct download of information to 1C can be performed. The company offers technical support, a specialist visit to the site for the purpose of repair and personnel training, obtaining an EDS, connecting to the 1C program, etc.
Cost - from 30 dollars a month.
In this checkout there are separate applications for managers, waiters, cooks, which are synchronized with each other. As soon as the waiter receives the order, he enters the panel to the chef, who proceeds to his work. Also, the waiters receive information from the bartenders about the readiness of certain beverages. The application provides information about the estimated time of readiness of dishes.
Cost - 2 490 p. per month. The first 14 days are free.
The system allows the waiter to act mobile. He can take an order from a tablet, process it, calculate the total amount and change. The system is systematized with a barcode scanner, logger, with a warehouse. Allows you to control the amount of remaining products, ready-made food, create reports online and send them to the accounting department or management of the institution. The system takes into account the working time of employees, the number of processing, calculates wages, bonuses and bonuses.
Information about the cost is indicated individually, after sending a request.
Each guest has the opportunity to communicate with the waiters through your smartphone or other mobile device. The principle of using the program is quite simple. The phone reads the code, installs the application. Tables are booked through it, an order is formed, which is sent to the waiter’s tablet. Also, each guest can ask for a bill without personal contact. The program allows you to record, cut information in real time, control the number of orders, the level of attendance of the institution, the balance of products in the warehouse, performance, motivation of each waiter and cook.
Cost - from 2 000 rub.
In this program, you have the opportunity to independently, like a puzzle, to collect all the functions your institution needs. Each supplement is purchased separately. For example, a mobile waiter - 6 thousand rubles. Mobile Manager - 9 thousand rubles. Personal deposit-discount system - 12 thousand rubles. The most affordable R-Keeper module "CRM" software up to 10 cards - 2 thousand rubles. By composing all the elements yourself, you can use them all the time. Systematically, as your business grows, you will be able to complement the program with new elements. In this case, already entered data will remain in the system. The program is focused on the international and all-Russian level of business.
Cost - from 62 400 (for 3 months)
Installation and use of the program are free. However, the user needs to pay for information support, departure of specialists to eliminate possible inaccuracies in work, etc. Each service of the company is paid separately. Basic tariffs for system maintenance are obligatory for payment. They can be for 3, 6 or 9 months.
The program includes applications for all employees of cafes, restaurants, fast food. Working with her is quite comfortable, thanks to the user-friendly interface.
When choosing your cloud box office, it is recommended to initially use the demo version, which is provided free of charge. Of the large variety of program options, you must initially choose the one with which you will be comfortable and comfortable working. Within the framework of a single developer, you will be able to transfer information without much difficulty, in the case of expanding functions. If you decide to fundamentally change the program used, to start cooperation with a new developer, it is easier and cheaper to start entering data from scratch than to transfer everything that has been created over the years. In addition, employees negatively perceive the need to start working with a new interface. Possible errors due to human factors.
See, analyze, choose a program to automate your business, which you will successfully use for many years!
A modern restaurant is not just a good cuisine, but also high technology. Various IT services are abundant on the market, which help to attract new customers, automate the work of waiters and even allow management to manage the establishment from home, sitting on the couch.
Vyacheslav Semenikhin, Global Marketing Director of Smartfin OJSC (2Can & iBox brand), researched the restaurant services market and selected the top 10.
Around the restaurant is worth the inviting and inviting visitors - the good old scheme works, of course, in our days. Only in the era of the Internet to spend time and money on it is not so necessary. In matters of attracting new customers and creating a service for regulars, LeClick will help restaurants.
This startup offers to manage booking in restaurants mode. Customers reserve a table on the LeClick website or on partner platforms ZOON, Moscow-restaurants, Yell, gdebar. The restaurant can only open its e-book reserves, where you can see and process new armor.
The e-book reserves allows you to generate various reports on the workload of the institution. LeClick also offers institutions booking widgets that restaurants place on their websites and pages on social networks. In addition, the service allows you to make automatic targeted SMS and email-mailing on an existing guest database.
More than 8,000 establishments in Moscow, St. Petersburg and other major cities are already in the service database. Now LeClick plans to launch a new project - a platform for selecting the venue for the Restobase banquet, in which investments are being attracted on the StartTrack site.
The complex automation system of a restaurant, bar or cafe is offered by the Russian startup Quick Resto. The application of the same name allows you to automate the work of companies in the field of HoReCa - both in terms of customer service, and for warehouse and operational accounting. With the help of Quick Resto, the waiters quickly transfer the customer's order to the kitchen, give out payment checks, and the chefs take into account the rest of the products in the warehouse. The service considers the working time of employees, and is also integrated with 1C and 2Can & iBox systems.
As of February 2016, more than 500 restaurants and bars are customers of the company. All information about orders, payments and stock balance is stored in the cloud and is always available to the management and owners of the institution.
A ready-made kit for restaurant automation — a program plus equipment — is offered by Helpmix. Its basic "gentleman's set" includes: the program "Helmpix" for the automation of the restaurant business, a netbook, a touchscreen tablet on a fastener, a magnetic card reader, 10 magnetic cards, a POS printer and a WiFi router. The system assumes the standard functions for the automation of institutions - perhaps, all that a small restaurant needs.
Are products disappearing from the kitchen, alcohol from the bar? With such troubles regularly encounter catering points. The Ivideon cloud-based video surveillance service will help manage the establishment remotely to the owner and management of the establishment.
The advantage of the Ivideon service is to minimize the cost of organizing a video surveillance system. Cloud service allows you to do without installing a special server (a separate computer) for analyzing video data. You can view the recording from anywhere in the world on a regular tablet or smartphone.
Not spared automation and such a sphere as the promotion of a restaurant in social networks. In the end, it is from social networks that the youngest and active audience of cafes and restaurants draws information.
Two years ago, a young businessman, Stas Arkhangelsky, launched the Openboom service, which allows you to “unload” the restaurant menu into an application for social networks. Thus, Openboom “leads” orders for food delivery with payment for the result to the establishment, restaurants receive a new source of orders, and their customers provide a convenient platform for the selection of dishes based on the recommendation of friends from the network. The company claims that they already work with about a hundred Russian restaurants.
However, it is not enough to deliver dishes from the restaurant - the courier must accept payment. The problem of the availability of acquiring all the more acute facing the delivery services of restaurants. Indeed, in the largest cities, customers are accustomed to paying for goods with a credit card, and the ability to pay for an order only in cash by many buyers is estimated as the lack of necessary service.
The ability to accept a cashless payment upon delivery is ensured by institutions and the growth of the average check. But if the standard bank POS-terminals for delivery services are too cumbersome, mobile acquiring comes to the rescue. With it, a smartphone or a courier tablet easily turns into a full-fledged terminal for accepting bank cards. It is enough to download the application developed by the Russian startup 2Can & iBox, and connect the reader for the cards. The application also integrates with mobile cash registers. At the same time, the arrangement of a mobile terminal is about ten times cheaper than classic POS receivers.
Your client has no time to wait, and hiring additional waiters at rush hour is too expensive? Resti service will come to the rescue, with the help of which the hurried customer will make an order independently. Using a smartphone, the client reads a QR code and gets to the page where it can call the waiter, view the restaurant menu, leave a review and pay the bill. Information from the table instantly appears on the smartphone or tablet of the waiter or administrator.
As promised in Resti, the speed of service will thus increase by 30%.
It's no secret that various services for clients in the hall also help restaurants to attract new customers. And who refuses to go to a cafe, have a cup of coffee or even have lunch, if you can charge your smartphone or tablet in an institution? :)
The founders of the City Сharger startup claim that the availability of a universal device for recharging mobile devices leads to an increase in the average receipt of the institution by as much as 30%. The company sells to restaurants, cafes and bars of the station, designed for simultaneous charging of 12 devices. According to the company, the gadgets of their customers already “charge” their customers to 167 restaurants in Moscow.
Every good restaurant and cafe has its regulars. Those who like the institution are constantly in it, and they should be serviced in a special way. The waiter should remember that such a client prefers, and even better - to be ready in advance for his arrival and prepare a favorite table.
Startup Beaconka will help to cope with this task. The company's mobile application is based on BLE Beacon geolocation technology, which allows recognizing customers of restaurants, tracking their actions, collecting data about them, sending targeted advertising and personalized offers. Customers have the opportunity to use a personal loyalty program, make contactless payment and always have access to the menu through the application in their smartphone.
In addition, the institution can be equipped with special Bluetooth-beacons. When the client is near the restaurant, the system will send him a personalized offer, which he will not be able to refuse.